Privacy Policy

1. Information We Collect

We collect various types of information to provide and improve our financial analysis education services. The information we gather helps us deliver personalized learning experiences and maintain the quality of our educational platform.

We also collect information about your professional background and educational goals to better tailor our valuation techniques curriculum to your specific needs and career objectives.

2. How We Use Your Information

Your personal information serves multiple purposes within our educational ecosystem. We use this data responsibly to enhance your learning experience and maintain our service quality.

• Deliver course content and track your educational progress through our valuation techniques programs
• Provide personalized learning recommendations based on your performance and interests
• Send important updates about course schedules, new materials, and platform changes
• Respond to your inquiries and provide technical support when needed
• Analyze learning patterns to improve our curriculum and teaching methods
• Comply with legal obligations and maintain accurate educational records
• Process payments and manage your account billing information securely

3. Information Sharing and Disclosure

We maintain strict controls over who can access your personal information. Sharing only occurs in specific circumstances that directly benefit your educational experience or fulfill legal requirements.

Service Providers: We work with carefully selected third-party companies that help us deliver our educational services. These include cloud hosting providers, payment processors, and email service providers. All service providers are bound by strict confidentiality agreements and can only use your data for the specific services they provide to us.

Educational Partners: When you enroll in collaborative programs or workshops, we may share relevant information with our educational partners, including universities or professional organizations. This sharing is limited to what's necessary for program delivery and certification processes.

Legal Requirements: We may disclose your information when required by Australian law, court orders, or government regulations. This includes compliance with the Australian Privacy Act 1988 and other applicable legislation.

4. Your Privacy Rights Under Australian Law

As an Australian-based educational provider, we comply with the Privacy Act 1988 and Australian Privacy Principles (APPs). You have significant rights regarding your personal information.

To exercise these rights, contact our privacy team using the details provided at the bottom of this policy. We'll respond to your request within 30 days and may need to verify your identity before processing certain requests.

5. Data Security and Protection

Protecting your personal information is a top priority. We implement comprehensive security measures that meet Australian standards and international best practices.

Technical Safeguards: All data transmission occurs over encrypted connections (SSL/TLS), and we store your information on secure servers with regular security updates and monitoring. Access to our systems requires multi-factor authentication and is limited to authorized personnel only.

Physical Security: Our servers are housed in certified data centers with 24/7 security monitoring, biometric access controls, and environmental protection systems.

Access Controls: We maintain strict internal policies about who can access personal information. Staff members receive regular privacy training and sign confidentiality agreements.

6. Data Retention and Deletion

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by Australian educational and financial regulations.

Educational Records: Course completion certificates and academic progress records are kept for seven years after course completion to meet educational accreditation requirements.

Account Information: Basic account details are retained for three years after account closure, unless you specifically request earlier deletion.

Communication Records: Support tickets and correspondence are kept for two years to help resolve any ongoing issues and improve our services.

Financial Records: Payment information and billing records are retained for seven years in compliance with Australian taxation laws.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your learning experience and analyze platform usage. You have control over how these technologies interact with your browser.

Essential Cookies: These are necessary for the platform to function properly, including maintaining your login session and remembering your course progress.

Analytics Cookies: We use these to understand how students navigate our platform and identify areas for improvement in our educational content.

Preference Cookies: These remember your settings and preferences to personalize your learning experience.

You can control cookie settings through your browser preferences, though disabling certain cookies may affect platform functionality.

8. International Data Transfers

While lunarethosq primarily operates within Australia, some of our technology service providers may store or process data internationally. When this occurs, we ensure appropriate safeguards are in place.

All international transfers comply with Australian Privacy Principle 8.1, and we only work with providers in countries with adequate privacy protections or those who have signed binding data protection agreements that meet Australian standards.

Current international service providers are located in the United States and the European Union, both of which have recognized privacy frameworks that provide adequate protection for Australian personal information.

9. Children's Privacy

Our valuation techniques courses are designed for adult learners and business professionals. We do not knowingly collect personal information from individuals under 18 years of age.

If we become aware that we have inadvertently collected personal information from someone under 18, we will take immediate steps to delete that information from our systems and notify the parent or guardian if possible.

Parents or guardians who believe their child has provided personal information to lunarethosq should contact us immediately using the contact details below.

10. Changes to This Privacy Policy

We review and update this privacy policy regularly to reflect changes in our practices, technology, and legal requirements. When we make material changes, we'll notify you through multiple channels.

Significant changes will be communicated via email to your registered address and prominently displayed on our website at least 30 days before they take effect. For minor updates or clarifications, we'll update the "Last Modified" date at the top of this policy.

We encourage you to review this privacy policy periodically to stay informed about how we protect your information and your rights as a user of our educational platform.